Muhammad Chariri
Kudus, January 24th 1980
Kompleks Kodam,
Jl. Senapan no. 4, Sumur Batu, Kemayoran, Jakarta Pusat 10640
+62 882-1104-1011 & +62 852-2560-6155
khariri@in.com, m.khariri4@gmail.com, m.khariri@yahoo.co.id.
Last education Bachelor degree of management STIE Mitra Indonesia, Yogyakarta 2005
1st working experience Crew, Popindo Selera Co., Jakarta, July 02, 2000 - Feb 25, 2001
Job desc Restaurant operational work
Lesson learned Understand how to work in team as worker
Achievement First accomplishment to work on tight deadline (60 seconds service)
2nd working experience Part-timer crew, Wendy's, Yogyakarta, 2003 - 2004
Job desc Make burger
Lesson learned Understand how to make burger and understand how to coordinate with cashier and restaurant operational workers 
Achievement Accomplishment to work in fast pace situation
3rd working experience Field staff, Securindo Packatama Indonesia Co. (Secure Parking Indonesia), Jakarta, Sept 25, 2006 - Feb 18, 2007
    Job desc
  • Vehicles check list,
  • Reporting income to field administrator,
  • Traffic regulator, and
  • Costumer service.
Lesson learned Understand how to work on the field / open space working environment.
Achievement Accomplishment to work with minimum supervision.
Placement Bintaro Jaya Plaza with 35 employees.
4th working experience Car Park Manager, Securindo Packatama Indonesia Co. (Secure Parking Indonesia), Jakarta, Feb 19, 2007 - June 15, 2008
    Job desc
  • Product knowledge,
  • Costumer service and handle customer complain,
  • Build and maintain good relationship with management building,
  • Build and maintain good relationship with stakeholders in the region,
  • Manage human resources,
  • Manage company's assets,
  • Manage company's systems,
  • Manage parking income and billing,
  • Manage external influences, and
  • Coordinate with diverse Department in Head Office.
    Lesson learned
  • Understand the field and consumer characteristics,
  • Understand how to build and maintain relationship with internal and external environment,
  • Understand how to minimize variable cost,
  • Understand how to maximize income, and
  • Understand the managerial system.
    Achievement
  • Get promotion into the middle level structure,
  • Get promotion as initiate Car Park Manager in Macassar's first location, and
  • Experiences in handling sophisticated location.
    Placement
  • ITC Cempaka Mas handle 200 employees.
  • Mangga 2 Square handle 180 emplyess.
  • Cibubur Junction handle 100 employees.
  • La Piazza and GP1 Kelapa Gading Handle 90 employees.
  • Senayan City handle 500 employees (Including Doorman, Liftman, Valet).
  • Grand Indonesia handle 250 employess.
  • Kelapa Gading Mall handle 400 employees.
  • Ratu Indah Macassar (South Sulawesi) handle setup location.
  • Gajah Mada plaza handle 150 employees.
5th working experience IT Officer, Securindo Packatama Indonesia Co. (Secure Parking Indonesia), Jakarta, June 16, 2008 - August 14, 2008
    Job desc
  • Handle parking card (1.500 VIP and 16.000 Compliment cards.),
  • Handle system linux implementation and support locations,
  • Handle database (50 location databases and 1 HO database),
  • Handle card complain from diverse Department, Customers, and Locations.
  • Coordinate with diverse dpepartment for card administration (BD and Audit Department) and distribution (Logistic Department).
  • Coordinate With BCA for Flazz and Combi cards invoices.
    Lesson learned
  • Understand how to manage enormous database,
  • Understand how to connecting data PC to PC,
  • Understand how to install server and main database, and
  • Understand how to operate many software with self learner.
Achievement First employee from Operation Department whose promote to IT Department.
6th working experience IT Help Desk cum Card Center, Securindo Packatama Indonesia Co. (Secure Parking Indonesia), Jakarta, August 15, 2008 - July 15, 2009
    Job desc
  • Handle Explanation and complain from Diverse Department and VIP holders,
  • Handle parking card (1.500 VIP and 16.000 Compliment cards.),
  • Handle system linux implementation and support locations,
  • Handle database (50 location databases and 1 HO database),
  • Handle card complain from diverse Department, Customers, and Locations.
  • Coordinate with diverse dpepartment for card administration (BD and Audit Department) and distribution (Logistic Department).
  • Coordinate With BCA for Flazz and Combi cards invoices,
  • Coordinate with Accounting Department and Finance Department on Flazz and Combi card invoices.
    Lesson learned
  • Understand how to coordinate with all IT customers (Diverse Department and Customers),
  • Understand how to maintain VIP holders and company customers,
  • Understand how to make a good sentences.
Achievement Reporting Directly to CEO.
7th working experience Sales Administration Officer, Melawai Jaya Realty Co. (Member of Agung Podomoro Group), Jakarta, july 1, 2009 - Now
    Job desc
  • Handle rent all unit in Blok M Square,
  • Handle daily report Sales to Central Office of Agung podomoro,
  • Handle data analist to compare with building management (Karya Utama Perdana co.),
  • Handle Monthly Report,
  • Handle reserve unit that will be wold to customers.
    Lesson learned
  • Understand how to sale the unit,
  • Understand how to convince the customer to buy or lease unit,
  • Understand how to make marketing programme.
Achievement Reporting Directly to Marketing Manager.
1st research Customer satisfaction of ATB company, Yogyakarta, 2004
    Job desc
  • Questioners collector,
  • Data entry,
  • Data analyze,
  • Report editor,
  • Chart layouter,
    Lesson learned
  • Understand how to measure costumer satisfaction,
  • Understand the consumer necessity and desirability, and
  • Understand the strategy to spread and collect questioners.
Achievement First accomplishment as professional researcher and known as one of the professional researcher in the region.
2nd research Influence analysis of promotion type to Honda's sale quantity at FIF Madiun-East Java, Yogyakarta, 2005
    Job desc
  • Main researcher,
  • Research designer,
  • Build and maintain good relationship with the client,
  • Collect internal data,
  • Data entry,
  • Analyze data correlation and influences,
  • Research report, and
  • Presentation.
    Lesson learned
  • Understand how to make a good presentation in front client,
  • Understand how to build and maintain good relationship with client,
  • Understand how to be main researcher, and
  • Understand how to design a research.
Achievement First accomplishment as main research and known as one of the main researcher in the region.
3rd research Influence of using billing programme to customer satisfaction at DMC Yogtakarta, Yogyakarta, 2005  
    Job desc
  • Main researcher,
  • Research designer,
  • Focus Group Discussion facilitator,
  • Questioner designer,
  • Questioners spreader,
  • Data collector,
  • Data entry,
  • Analyze data correlation and influences, and
  • Research report, and presentation.
    Lesson learned
  • Understand how to design and facilitate focus group discussion,
  • Understand how to design questioner, and
  • Understand how to build database.
Achievement One of the first researcher who make research on particular topic.
4th research
  • Influence of discount sensitivity to buying interest at Pamela Store,
  • Analysis of customer satisfaction to IM3 Card, and
  • Analysis of customer satisfaction to Pantene Shampoo, Yogyakarta, 2005.
    Job desc
  • Research designer,
  • Data collector,
  • Data analysis, and
  • Research report.
Lesson learned Understand how to design research and collect data with manual data.
Achievement First accomplishment as research team coordinator.
1st organizational experience Chairman of IPNU sub district Golantepus, Mejobo, Kudus, 1997 - 1999
2nd organizational experience Member of student board of STIE Mitra Indonesia, Yogyakarta, 2001 - 2004
1st seminar participant Participant on E-book seminar, Gadjah Mada University, Yogyakarta, 2003
1st talk show participant Participant on National talk show about Presidency, Gadjah Mada University, Yogyakarta, 2004
2ndSeminar participant Participant of book Launching "Be Happy" by Hingdrata Nicolay, Cakrawala Building, Jakarta, 2009.
3rdSeminar participant Participant on ICT award "Meraih Mimpi" movie. JHCC, Jakarta, July, 2009.
4thSeminar participant Participant on IFCA Integrated Developer-Real Estate Business Solution (Jointly Organized between IFCA and IBM) Shangrila Hotel, Jakarta, January, 2010.
Skills Familiar with Windows and Linux environment such as Ms. Office,Open Office, Visio, SPSS, MySQL, HTML, Javascript, and PHP.
TOEIC Score : 550 (International Test Center, Jakarta, Indonesia, 2008)

                                                                                                                            


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